EmpowerED Endeavors Cancellation and Rescheduling Policy

EmpowerED Endeavors provides professional learning, coaching, consulting, facilitation, and implementation support for schools, districts, organizations, teams, and groups. Because these services require advance planning, preparation, scheduling, and reserved time, payments are generally non-refundable unless otherwise stated in a written agreement, contract, invoice, or service description.

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1. Rescheduling Requests

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Clients may request to reschedule a session, workshop, consultation, training, or group service. Rescheduling requests should be submitted as early as possible and are subject to availability.

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2. Rescheduling Up to 14 Days Before the Scheduled Service

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When possible, clients should request rescheduling at least 14 days before the scheduled service date. EmpowerED Endeavors will make reasonable efforts to offer a new date or apply the payment toward a future service.​

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3. Cancellations Within of the Scheduled Service

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No refunds will be issued for cancellations made within 14 days of the scheduled service date due to the advance planning, preparation, and scheduling required.

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4. District, School, Organization, and Group Services

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For district, school, organization, team, or group services, cancellation, rescheduling, and payment terms may also be outlined in a written agreement, proposal, contract, invoice, or purchase order. When those terms are provided, they will guide the service arrangement.

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5. Client Responsibilities, Missed Sessions, and Completion

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Clients are responsible for attending scheduled sessions, responding to communication, completing agreed-upon next steps, and submitting requested materials, evidence, or information by the agreed timeline.

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Missed sessions, late arrivals, incomplete submissions, or delayed responses may affect the completion, quality, or outcomes of the service. EmpowerED Endeavors is not responsible for delays, incomplete outcomes, or missed deliverables caused by client nonresponse, missed meetings, incomplete information, or failure to complete agreed-upon actions.

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If a client misses a scheduled session without timely notice, the session may be considered completed and may not be eligible for refund, credit, or rescheduling unless otherwise stated in a written agreement, contract, invoice, or service description.

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For coaching, consulting, professional learning, and implementation support, final reports, summaries, recommendations, or close-out documentation may be based on the information, attendance, participation, and evidence available at the time of completion.

 

6. Digital Products

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All digital products, including templates, guides, toolkits, workbooks, downloads, and electronically delivered materials, are final sale. No refunds are provided once delivery occurs or access is granted.

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7. Event Registrations and Professional Learning Sessions

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Registrations for EmpowerED Endeavors professional learning experiences, workshops, webinars, or events are generally non-refundable unless otherwise stated at the time of registration. If a participant cannot attend, registration may be transferred to another individual or applied as credit toward a future EmpowerED Endeavors program within 12 months, when feasible.

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8. EmpowerED Endeavors Commitment

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EmpowerED Endeavors is committed to clear communication and supportive service. If you have questions about this policy or need assistance with a booking, please contact:

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Email: support@empoweredendeavors.net​